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HELP CENTRE

Frequently asked questions

Answers to the questions families ask us most — about reading, languages, pricing and your child’s privacy.

Getting started

What is LoroBuddy?

LoroBuddy is a read-aloud app for children aged 2–12. Loro, a friendly bird, reads any book or printed page out loud, sounds out tricky words, celebrates every win, and lets kids leave voice notes for the family — in ten languages.

How does Loro read a real book?

Point your device’s camera at any printed page. Loro recognises the words and reads them aloud in a warm, friendly voice, highlighting each word so your child can follow along.

What ages is LoroBuddy designed for?

It’s built for children aged 3 to 8 — from pre-readers enjoying a story read aloud, to confident early readers practising on their own.

Reading & languages

Which languages can Loro speak?

Loro reads and speaks in English, Spanish, French, Simplified Chinese, Traditional Chinese, Cantonese, Russian, German, Portuguese and Italian. You can switch the reading voice with a single tap.

Can I change the reading voice and speed?

Yes. In Settings you can choose the voice and slow the reading speed down, so it matches your child’s pace as they grow.

Does LoroBuddy work offline?

Once you’ve downloaded a voice, reading works offline — perfect for car rides, planes and anywhere without Wi-Fi.

Pricing, account & privacy

Is LoroBuddy really free to use?

Yes. Every learning feature is free, forever. An optional Basic plan ($1/month) simply removes the gentle ads — and you can cancel anytime.

How do I remove the ads?

Subscribe to the $1/month ad-free Basic plan from inside the app. It hides every banner and helps support our small team.

What data do you collect about my child?

As little as possible. LoroBuddy is COPPA-aligned: there are no ads on the Basic plan, and we never sell personal data.

Can grandparents receive the voice notes?

Yes. The drawings, photos and recordings your child makes can be shared with family, so loved ones stay close even when they’re far away.

Loro the parrot

Still need a hand?

Our tiny team reads every message. We usually reply within one working day.

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